We went with the first recommendation that popped up on a Google search, and luckily it was the perfect choice. The experience was seamless. Communication was almost instantaneous on WhatsApp. The bike was delivered and picked up at our hotel. I have never ridden a motorbike before and they took their time to explain everything. If you haven’t not ridden a bike in Việt Nam before, it’s not bad. It’s actually pretty safe if you let the flow of the traffic guide you. The constant beeping noise is actually a helpful source of echo location to help you navigate. Don’t let it intimidate you. Overall, 5 star experience, especially if you don’t speak Vietnamese. I speak fluent Vietnamese but would rent here again.